Safety Information

The safety of our visitors and staff is our priority. Below is some information on the safety measures we have put in place and how you can help:

Face coverings

Face coverings must be worn inside the Museum [Please see this link for exemptions]. Museum staff will be wearing face coverings during your visit.

Hand sanitising

Hand sanitising stations are available throughout the Museum. Please sanitise your hands as you enter and exit the building and before visiting the shop. Hand washing facilities are available.

Social distancing

Please respect social distancing both inside the Museum and while queuing outside and on the steps.

One-way system

The Museum now has a one-way system in place. After Museum staff have welcomed you at the front desk please follow the floor markings and signage to your left and keep left throughout your visit. As you come in and out of the bays please check for visitors nearby.

Buggies

You can help us to maintain space in the gallery by leaving your buggy outside if possible.

Increased Cleaning

Additional cleaning has been put in place. The Museum and all facilities are cleaned before and after every group visit.

Contactless payments

The shop will not be taking cash payments. Please pay using a card, ideally with contactless.

Additional protective measures

We have installed Perspex screens in our shop area and all staff will be wearing visors and/or face coverings during your visit.

Interactives and activities

We have removed or switched off any interactives in the gallery. Instead, families can collect an activity pack from the front desk when they arrive. These activity packs are suitable for primary age children.

Ticketing

You now need a ticket to visit the Museum. These are free and can be booked online here. This helps us to limit the number of people inside the gallery to assist with social distancing and general safety. When you arrive we will ask for the name on your booking.

NHS Test and Trace

When you book online your details will be taken and securely stored in case they need to be shared with the NHS Test and Trace service. Walk-in visitors will be required to provide their details at the front desk.

If you are feeling unwell

If you or anyone you live with displays symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has Covid-19, please stay at home and delay your trip until it is safe to visit. If during your visit you develop any symptoms associated with Covid-19, please alert a member of staff so they can assist you.